• Who We Are?

Career

Our Human Resources Policy

  • To recruit human resources with the necessary qualifications into the organization in line with our foundation's strategies and objectives
  • To establish a work culture where the foundation's values are adopted by all employees
  • Providing training to support the personal and professional development of our employees
  • Creating and updating human resources processes that take current developments into account
  • To create and develop a fair, sharing, and transparent work environment that supports employee engagement and values the employee.

Our Hiring Processes

The main goal of our recruitment process is to bring human resources into our organization who embrace foundation values and reflect them in their work, can develop themselves and their team, are open to innovation, and excel in human relations.

To this end, job postings tailored to our staffing needs are published throughout the year both on our website and on various career pages.

All applications submitted for these postings are carefully reviewed and every candidate is informed about the outcome of the recruitment process.

If you would like to apply to our institution outside of our posted job listings, please send your resume to our corporate human resources email address ik@tohumotizm.org.tr You can send it to the address.

Open Positions

Digital Systems and CRM Specialist

About the Position
We are looking for a team member who will play an active role in our foundation's digital transformation journey and contribute to the establishment, development, and sustainable operation of necessary systems in areas such as CRM, data management, integration of digital assets, reporting, and AI-powered applications.

Our expectation from this position is not only to use existing digital tools, but also to lead the creation of a digital infrastructure that will support the foundation's resource development, donor relations, optimization processes of communication tools, and business processes carried out across all units.

We aim for the Digital Systems and CRM Specialist to undertake a role that analyzes needs, establishes appropriate systems or coordinates their implementation, turns data into meaningful insights, and contributes to the more measurable, sustainable, and effective management of digital processes.

Job Description
CRM and Data Management

  • Analyzing the foundation's CRM, data management, reporting, and integration needs; contributing to the establishment and development of systems suitable for these needs
  • Execution of user training and technical support activities


Digital Infrastructure and Integrations

  • Monitoring the integration processes between the foundation's digital assets (corporate website, school website, educational portal, online shopping site, digital promotion panels) and other digital systems
  • Ensuring the tracking, management, and operation of integration processes between Fonzip, Microsoft 365 CRM, email systems, and core digital working tools
  • Ensuring coordination between teams and technology vendors in digital projects
  • Determination of new system requirements and contributing to project design studies
  • Managing the purchasing processes for servers, hosting, and SSL certificates, as well as overseeing processes with external service providers regarding backup, cybersecurity, and network infrastructure
  • Support for KVKK, IYS system integration, data security and access authorization processes

Digital Transformation and Process Development

  • Contributing to the development of digitalization, automation, and efficiency opportunities by analyzing business processes
  • Researching appropriate use cases for no-code/low-code tools and artificial intelligence applications, and supporting pilot studies
  • Execution of training and guidance activities to improve in-house technology usage habits

Reporting and Decision Support Processes

  • Regular monitoring and reporting of data obtained from the website, CRM, and other digital systems
  • Preparation of analyses and dashboards to support data-driven decision-making processes

Qualifications

  • Experienced in at least one of the fields of CRM, digital transformation, data management, project management, or technology projects
  • Experienced in CRM systems, data management, segmentation, analysis, and reporting processes
  • Strong analytical thinking and problem-solving skills
  • Result-oriented, proactive, and open to learning
  • Able to work in coordination with different teams, with strong communication and follow-up skills
  • Having a perspective aimed at improving digital systems and business processes
  • Fluent in English
  • closely following AI-powered applications and digital tools

Preferably

  • Graduate of universities' Computer Engineering, Management Information Systems, Industrial Engineering or related departments
  • 3-6 years of work experience
  • Experienced in working with CRM systems such as Salesforce, HubSpot, Zoho, or similar
  • Familiar with Power BI, Tableau, Looker Studio or similar reporting tools
  • Knowledgeable in API and system integrations
  • Familiar with SQL, Python, or similar technologies
  • Has used no-code / low-code tools
  • Experienced in working with WordPress, Ideasoft, or similar platforms
  • Eager to work in the civil society field and generate social impact

What Awaits You?

  • The opportunity to work in one of Turkey's leading non-governmental organizations
  • The opportunity to contribute with technology to social impact initiatives reaching thousands of children and families across Turkey
  • Opportunity to take an active role in the organization's priority transformation initiatives such as CRM, training portal, website, and artificial intelligence projects
  • A work environment where new ideas can be brought to life and learning and development are supported
  • A team culture where you can take responsibility and create a visible impact

Application

You can send your resume and a short cover letter explaining what excites you about this role, under the subject “Digital Systems and CRM Specialist”, to the following address:

ik@tohumotizm.org.tr

If you want to use technology to create social good, develop data-driven solutions, and be part of digital transformation efforts that will create a lasting impact in the field of autism, we look forward to your application.